Infinity Host Legal Center

2.1 Introduction

Infinity Host respects customer privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, process, store, and protect information when customers access our website or use our services.

We handle personal information in accordance with applicable Indian data protection and privacy laws.

2.2 Information We Collect

We may collect the following categories of information:

2.3 How We Use Information

We may use collected information to:

• Create and manage customer accounts.
• Provide Minecraft, VPS, and game server hosting services.
• Process payments, issue tax invoices, and maintain financial books.
• Provide customer support and resolve technical queries.
• Send billing reminders, maintenance announcements, and service notifications.
• Monitor infrastructure performance and uptime stability.
• Detect fraud, abusive bot networks, and malicious cyber activities.
• Improve website functionality and customer experience.
• Comply with legal, judicial, and regulatory obligations.

2.4 Payment Information

Payments are processed securely through certified third-party payment gateways (such as Razorpay, Cashfree, UPI, or card processors).

🔒 Infinity Host does not store complete credit/debit card numbers, CVV codes, or sensitive bank PINs on its own servers. All payment handling is governed by the security and privacy policies of the authorized payment processors.

2.5 Information Sharing

Infinity Host does NOT sell or rent customer personal information to third parties.

We may share relevant information solely with:

• Hosting infrastructure and datacenter providers.
• Payment processing gateways.
• Security, anti-fraud, and DDoS mitigation providers.
• Technical infrastructure service providers.
• Government, judicial, or law enforcement authorities where legally required.

Information sharing will always be limited to what is reasonably necessary for the intended purpose.

2.6 Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can guarantee absolute security. Customers are responsible for maintaining secure passwords and protecting their account credentials.

2.7 Data Retention

We retain personal information only for as long as necessary for service delivery, contractual obligations, security monitoring, dispute resolution, and applicable legal/tax requirements. When information is no longer required, it will be safely deleted or anonymized.

2.8 Cookies and Tracking

Our website may use cookies and similar technologies for secure login sessions, user preferences, cart maintenance, website performance, and anti-abuse protection. Customers can control cookie settings through their browser.

2.9 Customer Privacy Rights

Subject to applicable Indian laws, customers may request access to their personal data, correction of inaccurate records, data deletion where legally permissible, or raise privacy concerns by emailing infinityhost.official@gmail.com.

2.10 Children's Information

Our services are not intended to encourage minors to provide unnecessary personal information. Where applicable law requires parental or guardian consent for processing personal data, we adhere to the relevant legal requirements.

2.11 Third-Party Websites

Our platform may contain links to external sites (such as payment gateways, Discord, or documentation). Infinity Host is not responsible for the privacy practices of external websites.

2.12 Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or applicable laws. The latest version will always be published on our website.